Frequently Asked Questions


  1. Do these hats fit small and large heads? 

You bet! Our hats are designed to fit most heads snugly and comfortably. With adjustable straps, they’ll fit perfectly whether you’ve got a little or big sized head. (Big brain energy approved!)  

  1. Can I chuck my hat in the wash? 

Not quite. These little guys prefer a gentle spot clean with a damp cloth—think of it as a little day spa treatment for your hat. Show them some TLC, and they’ll stay looking top-notch for ages.  

  1. Is shipping free, or will it cost me a kidney?

Relax, your kidneys are safe! We offer free shipping in Australia—so grab a couple of hats and enjoy free delivery without breaking the bank.  

  1. What if I don’t love my hat? 

Highly unlikely (because they’re brilliant), but if your hat isn’t doing it for you, no worries. Just email us within 7 days of receiving your item and we’ll sort it out! 

  1. Can I wear this hat to the gym, café, dog park or pub?

Absolutely. These hats are your ultimate sidekick—ready for gym sessions, cafe dates, floofy dog adventures, or a cheeky pint. Stylish, versatile, and always up for a good time!  

  1. What’s the deal with shipping and delivery? 

Our hats are made to order because you deserve something special. They’re designed by Melbournian, Alex and shipped from overseas, so delivery times can vary a bit—think of it as your hat taking the scenic route to you. Most orders arrive within 10-15 days from production. Production takes 3-5 days after placing your order. Good things take time, right?

  1. Do you ship internationally?  

Not just yet, but we’re working on it! For now, we’re focusing on getting our hats to Aussie pet parents, but stay tuned—we’re hoping to go global soon so everyone can rock a Simply Hat, no matter where they are!

  1. Who the heck is Simply Hats?

So glad you asked! Alex and Liam here **hi** Simply Hats was born out of our Melbourne adventure—just before the pandemic hit (great timing, right?). We moved from Perth, got a pup named Alfie, and began exploring the city on weekends. From dog parks to cafes and pubs, we realised we needed stylish, practical hats to match our adventures. And so, Simply Hats was born: the go-to brand for pet parents who juggle leashes and lattes with ease!